LEGAL
Privacy Policy
Last updated: 18 January 2026
1. Who we are
Online Selling Machine is a trading name of RO Drivers Ltd (Company No. 07428053). Registered office: 22 Wessex Park Bancombe Business Estate, Somerton, Somerset, England, TA11 6SB.
Contact email: support@onlinesellingmachine.com
2. What this policy covers
This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, contact us, or request a quote for our services.
3. What data we collect
- Contact data you provide: name, email address, company name, and any details you include in your message or request.
- Technical data: basic device and browser information that may be logged by our hosting provider for security and performance (for example, IP address, timestamps, pages requested).
We do not knowingly collect sensitive personal data through this website.
4. Data in lead lists
Our service may involve building B2B lead lists using business data sourced from publicly available business listings (for example, Google Maps-listed businesses and similar directories). Where such listings include personal data (for example, a sole trader name), that data is sourced from the public listing.
Clients are responsible for their own outreach compliance (including GDPR/PECR rules, suppression lists, and contact preferences). We provide data fields as requested; we do not provide legal advice.
5. How we use your data
- To respond to enquiries and quote requests.
- To deliver requested services and communicate about scope, timelines, and delivery.
- To maintain security and prevent abuse of the website.
6. Lawful bases (UK GDPR)
We rely on the following lawful bases:
- Legitimate interests to respond to enquiries, operate our business, and secure our website.
- Contract where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
- Legal obligation where required (for example, accounting records).
7. Cookies
At the time of writing, we use only essential cookies and similar technologies required for basic site functionality and security. We do not use advertising cookies or analytics cookies on this site right now.
You can control cookies through your browser settings. If we add analytics or advertising tools in the future (for example, Meta Pixel or Google Analytics), we will update this policy and (where required) implement a consent mechanism.
8. Sharing your data
We may share personal data with trusted service providers only where necessary, such as:
- Website hosting and security providers.
- Email and communication tools used to respond to your enquiry.
We do not sell your personal data.
9. International transfers
Our service providers may store or process data outside the UK. Where this happens, we use appropriate safeguards (for example, contractual protections) to help protect your information.
10. How long we keep data
We keep enquiry and client communications for as long as needed to respond, deliver services, and maintain reasonable business records. Typical retention is up to 12 months for enquiries that do not become clients, and longer where required for contractual or legal reasons.
11. Your rights
Under UK GDPR, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Erasure in certain circumstances
- Restriction or objection to processing in certain circumstances
- Data portability in certain circumstances
To exercise your rights, contact us at support@onlinesellingmachine.com. You also have the right to complain to the UK Information Commissioner's Office (ICO).
12. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.